TITAN FOR MACOS

Make yourself at home on Mac.

Download the TITAN installer for Mac and get started with your existing account.

Downloads the installer. Alternative download sources are available below.

Alternative downloads

Try another source if the main download does not work.

Download source 2 · PKG Download source 3 · PKG

Three steps to get started

From installation to connection, one step at a time.

01

Download the app

Use the download button above to get the installer for your device.

03

Sign in and connect

Open TITAN and sign in with your TITAN account. Choose a server in the app and connect.

Create an account →

PKG blocked? Allow this installer in Security settings

Use these steps only if a developer-verification warning blocks the downloaded PKG. If Installer opens normally, go to step 7.

Apple menu () → System Settings → Privacy & Security → Security → Open Anyway
  1. 01

    Find the downloaded PKG

    In Finder, open Downloads and locate titan.pkg downloaded using the macOS button on this page. Check where the file came from.

  2. 02

    Try opening the PKG first

    Double-click titan.pkg. If a developer-verification or Apple malware-check warning blocks it, read the message and dismiss it with Done or OK. Keep the file. This attempt makes the per-file approval option available.

  3. 03

    Open System Settings

    Choose the Apple menu () at the top left, then System Settings. Select Privacy & Security in the sidebar; scroll the sidebar if necessary.

  4. 04

    Scroll down to Security

    Scroll down the right-hand pane to Security. Find the message about the blocked titan.pkg file. Make sure it refers to the installer you just opened.

  5. 05

    Choose Open Anyway

    If you trust the source and decide to install, click Open Anyway beside that file. Labels vary by macOS version. You do not need to disable security for all apps.

  6. 06

    Approve with your Mac credentials

    Use your Mac login password or Touch ID if offered. An administrator prompt requires a Mac administrator account, not your TITAN password. If another warning appears, check the file name and choose Open or Open Anyway.

  7. 07

    Complete the installer

    In Installer, choose Continue and read the prompts. Click Install and approve any requested administrator authentication. Wait for completion and close the installer. Allowing a file in Settings does not itself install the app.

  8. 08

    Launch TITAN and sign in

    Open TITAN from Applications in Finder, sign in with your TITAN account, choose a server and connect. If launching the app triggers a separate block, verify its name and source and use the same approval process. Review any VPN configuration permission request actually shown before allowing it.

No Open Anyway button?

First try opening the PKG; downloading alone is not enough. The option may be available for about one hour after the attempt. Try opening it again and return to Settings if that time has passed. A normally opening installer needs no exception.

Different menus or a disabled button?

Older macOS versions use System Preferences → Security & Privacy → General. Organization-managed Macs may restrict installation; contact your administrator. Find the macOS version under Apple menu → About This Mac.

A damaged-file or will-damage-your-computer warning?

Treat this differently from a developer-verification warning. Stop installation rather than force-opening the file or disabling protection with Terminal. Send the warning text and macOS version to support.

Apple support instructions ↗ · Open Anyway ↗

Help with installation and connection

After a macOS update, VPN connects but internet fails
  1. Check normal internet with VPN disconnected. Restart TITAN and the Mac, then try another server.
  2. If TITAN requests network-extension approval, check System Settings → General → Login Items & Extensions → Network Extensions. Older versions may show the request in Privacy & Security or Security & Privacy.
  3. Approve only the TITAN-related item actually shown after checking its name. Do not enable unrelated extensions if no TITAN item appears.
  4. If the app offers a protocol selector, compare another protocol. Allowing the PKG and approving a network extension are separate steps. Send the macOS version and warning to support if it still fails.
Connected, but the internet does not work
  1. Disconnect the VPN and check normal internet first. If that also fails, check Wi-Fi, Ethernet or mobile data.
  2. If normal internet works, restart TITAN and try another server. Check whether another VPN is running at the same time.
  3. On mobile, compare Wi-Fi and mobile data. If the issue remains, tell support the device, OS version, server and exact error.
Connection stopped after an update
  1. Fully close the app, restart the device and try again.
  2. Review any renewed installation/VPN permission prompt and approve it if it belongs to TITAN. Use the latest installer on this page; on iOS, update through the App Store.
  3. Before reinstalling, confirm your login details and record necessary settings. Removing the app may erase local settings. Do not remove organization-managed VPN configurations without authorization.
Which account and subscription should I check?
  1. Sign in to TITAN with your TITAN account, not an Apple/Google account or computer login password.
  2. Check email/password and view the plan and remaining time in MyPage. Use password recovery below if needed.
  3. Send error codes and messages to support, not passwords or verification codes.

Official guidance: Apple · Login Items & Extensions ↗

TITAN on your other devices